Templates frequently asked questions
I am allowed and not allowed to do with the templates?
Build any website using the template in any way you like.
Resell or redistribute templates (like we do).
Claim intellectual or exclusive ownership to any of our
products, modified or unmodified. All products are property
of content provider companies and individuals.
Make more than one project using the same template (you
have to purchase the same template once more in order to
make another project with the same design).
is the difference between unique and non-unique purchase?
purchase means that other people can buy the template you
have chosen some time later.
purchase guarantees that you are the last person to buy
this template. After an exclusive purchase occurs the template
is permanently removed from the sales directory and is never
available to other customers again. Only you and people
who bought the template before you will own it.
3. Is it reasonable to make Unique
purchase of template that was already purchased before?
Because there is very very small chance that you will find
same design online. There are more than 3,000,000,000 webpages
online now according to stats on www.google.com (check at
transaction was suspended? Why? What can I do?
non tangible products like website templates are very easy
target for carders (persons who use stolen credit card details
in order to make purchases). That's why we developed advanced
antifraud protection system. This helps us to prevent fraud
and keep website templates as rare as possible.
of website template sellers do not provide own antifraud
protection. This makes their products an easy target for
carders. Carders spread templates around the world through
'warez' websites and 'warez' CDs.
transacition may be suspended when the antifraud system
marks it as a suspicious one. You will need to wait a few
hours while our operator calls to merchant services provider
and checks your transaction manually. Your details will
be moved to white list if everything goes well. You will
never be suspended again.
do I receive when I order a template?
you complete the payment via our secure form, then you will
receive a confirmation email with link(s) to download the
.zip(s). The .zip file(s) contain the following: PSD file(s),
HTML file(s) and fonts. You will need an unzipping tool
to open the .zip archive. Windows users may visit www.WinZip.com.
Mac users may visit www.StuffIt.com
is the best place to find photos/images for customization
of my template?
that you purchase images from www.gettyimages.com.
are the advantages of purchasing a website template?
major advantage is price:
You get a high quality design for just $15-$70. You will
not have to hire a web designer or external web design studio.
Second advantage is time frame:
It usually takes 5-15 days for a good designer to produce
a web page of such quality.
8. In what format are your templates
templates are available in Photoshop and HTML formats. Fonts
are included with Photoshop file. In most templates HTML
is compatible with Adobe GoLive, Macromedia Dreamweaver
and Microsoft Frontpage.
is Adobe Photoshop?
Photoshop is the world's most popular graphics editing package.
You can find more info about Photoshop and download a free
trial version at http://www.adobe.com/products/photoshop/main.html
10. Are your templates Microsoft FrontPage
of templates come with HTML that is compatible with Adobe
GoLive, Macromedia Dreamweaver and Microsoft Frontpage.
Please check .sources available. field in the template preview
Can you teach me how to build an HTML
website from a PSD file.
we can. Consult our Tutorial. Besides, there are many good
tutorials available online on such sites as www.sitepoint.com
What is Clipart library?
a selection of elements that may become helpful during creation
of websites usign website templates.
Elements included (quantity is aproximate):
Arrows: 25 items, Bullets: 10 items, Buttons: 15 items,
Icons: 15 items, Logos: 25 items, Windows for content (ie.
News box. etc.): 3 items, Other elements: 100 items. All
this elements are provided in Photoshop files in external
layers . this makes easy to insert clipart library images
in to your designs based on website templates.
What software do you recommend for
that Macromedia Dreamweaver is the best - http://www.macromedia.com/software/dreamweaver.
Can I resell your templates through
website earning on commission?
Please go to our affilate program page .
Can I put low resolution thumbnails
of templates on my website for my clients to choose designs?
How can I modify a template to suit
my particular website?
Tour of website template usage.
Tour of flash intro template usage.
Tour of logo template usage.
Is it possible to use templates for
developing websites for my customers?
It is perfect for designers who want to offer their customers
a high-quality design and also save time and money.
Should I buy the same template for
every page on my site?
you buy it only once. After purchasing you may use the template
as many times as you need for one website.
How do I open the delivered template(s)?
are delivered in .ZIP format for fast downloading. You will
need an unzipping tool to open this type of files. Windows
users may visit www.WinZip.com.
Mac users may visit www.StuffIt.com.
What does a .zip file contain?
can receive this info by clicking on template thumbnail.
You will see a list of contents under 'sources available'
Is the license a one-time fee payment?
the payment for your template is a one-time fee without
any additional charges.
You should carefully read the following terms and conditions.
Your purchase or use of our products implies that you have
read and accepted these terms and conditions.
Our website grants you a nonexclusive limited license to
use the web templates and other products sold through our
web site by independend contect providers (the "products")
in accordance with these Terms and Conditions (the "license")
issued by our company.
You may only use each individual product on a single website,
belonging to either you or your client. You have to purchase
same template once more in order to make another project
with the same design
You are authorized to make any necessary modification(s)
to our products to fit your purposes.
c) UNAUTHORIZED USE
You may not place any of our products, modified or unmodified,
on a diskette, CD, website or any other medium and offer
them for redistribution or resale of any kind without prior
written consent from our company.
You may not sub-license, assign, or transfer this license
to anyone else without prior written consent from templatemonster.com.
You may not claim intellectual or exclusive ownership to
any of our products, modified or unmodified. All products
are property of independent content providers.
Our products are provided "as is" without warranty
of any kind,
either expressed or implied. In no event shall our juridical
person be liable for any damages including, but not limited
to, direct, indirect, special, incidental or consequential
damages or other losses arising out of the use of or inability
to use our products.
3. OUR REFUND POLICY
Templatemonster.com is offering non-tangible irrevocable
goods we do not issue refunds after the product is shipped,
which you are responsible for understanding upon purchasing
any article at our site. Please make sure that you've carefully
read 'sources available' section. We only make exceptions
with this rule when the product appears to be not-as-described
on a case by case basis in agreement of the parties concerned.
The deadline for any refund claim is one week after the
4. ANTIFRAUD CHECK
purchase can be suspended for manual antifraud check for
10-20 minutes as well as it can be suspended for longer
term (around 20 hours) for more serious investigation. Antifraud
check occurs because of growing number of fraud transactions
from persons who are not actual cardholders of the credit
cards used during purchase.
company reserves the right to change or modify these terms
with no prior notice.
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